customer -

Estel Chemist Limited Honoured for Excellence in Customer Service at CENBA Africa Business Excellence Awards 2025

[ad_1] Estel Chemist Limited has been recognised for its outstanding commitment to customer-centred pharmaceutical care after receiving the Excellence in Customer Service (Pharmacy Industry) award at the 7th Edition of the CENBA Africa Business Excellence Awards. The award ceremony was held at the Golden Bean Hotel in Kumasi, bringing together business leaders, professionals, and industry…

NHIA, Metro Edge Technologies open customer call centre – Citinewsroom – Comprehensive News in Ghana

Aziboat2 years ago06 mins

[ad_1] The National Health Insurance Authority (NHIA) in collaboration with Metro Edge Technologies have opened a customer call centre. The recently commissioned customer call centre of the NHIA is being operated on the Exotel call centre application facilitated through the NHIA’s partnership with Metro Edge Technologies. The centre has increased number of agents who can…

OmniBSIC Bank relocates its Kumasi Anloga branch for enhanced customer experience

Aziboat2 years ago04 mins

[ad_1] OmniBSIC Bank, the fastest-growing Bank in Ghana and Bank of the Year, 2023 has relocated its Anloga Branch in Kumasi to the City Style Building on Stadium Road Amakom, Kumasi as part of the Bank’s ongoing brand enhancement effort. The relocation of the branch is aimed at providing an improved banking experience, easy accessibility,…

Fidelity Bank Ghana elevates customer service standards with Nationwide certification of agents

Aziboat2 years ago04 mins

[ad_1] Fidelity Bank Ghana, the nation’s premier privately-owned financial institution, is proud to announce the successful completion of its transformative certification program for Platinum, Gold, and Silver Agents nationwide. This initiative underscores Fidelity Bank’s unwavering commitment to delivering top-tier service and standardizing agent training across the country. The comprehensive certification program held at centres in…

Ghana’s High Commissioner to Malta honoured with Lifetime Achievement Award; Celebrates customer service with NLA staff

Aziboat2 years ago04 mins

[ad_1] The Service Excellence Foundation, under the auspices of the Ghana Tourism Foundation, an affiliate member of the United Nations World Tourism Organization (UNWTO), has honoured Ghana’s High Commissioner to Malta, Barbara Akoukor Benisa, with a Lifetime Achievement Award in Service to Tourism and Customer Service Excellence Leadership at the maiden Industry and Customer Service…

EVAG President, Kate Hassan honored at maiden 1st Industry Customer Service Excellence Awards

Aziboat2 years ago08 mins

[ad_1] Kate Hassan, President of Event Vendors Association of Ghana, EVAG. Events entrepreneur and President of the Event Vendors Association of Ghana (EVAG), Kate Hassan, has been honored with the “Outstanding Leadership Award of the Year” at the 1st Industry Customer Service Excellence Awards (ICE) and Gala Night 2023 held at the Labadi Beach Hotel…

EVAG President, Kate Hassan honored at maiden Industry Customer Service Awards

Aziboat2 years ago08 mins

[ad_1] Kate Hassan, President of Event Vendors Association of Ghana, EVAG. Events entrepreneur and President of the Event Vendors Association of Ghana (EVAG), Kate Hassan, has been honored with the “Outstanding Leadership Award of the Year” at the maiden edition of the Industry Customer Service Awards (ICSA) and Gala Night held at the Labadi Beach…

Tema ECG celebrates customer service month with floats

Aziboat2 years ago03 mins

[ad_1] October is celebrated worldwide as Customer Service Month. As part of this celebration, the Tema Region of the Electricity Company of Ghana Limited (ECG) organized floats across all nine districts under its jurisdiction on Friday, October 6, 2023. Staff from all nine districts stepped out of their offices with music and walked through principal…